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Public Surrender Forms

Collect owner surrender requests without creating pet profiles automatically

Public Surrender Forms

Public surrender forms let owners submit a surrender request without needing a PawPlacer account. Each submission appears in your Surrenders list for staff review.

Embed Options

Surrender forms are published by embedding the form on your own website.

Use the full form embed:

<iframe
  src="https://pawplacer.com/embed/surrender/your-account-id"
  style="width:100%;border:none;min-height:800px;"
></iframe>

Or use the component embed helper:

<div id="pawplacer-surrender"></div>
<script src="https://pawplacer.com/embed/component"></script>
<script>
  embedPawPlacerComponent('surrender', 'your-account-id', 'pawplacer-surrender');
</script>

What Happens After Submission

When someone submits the public surrender form:

  1. PawPlacer creates a surrender case with Pending status.
  2. The form answers are saved on the surrender record.
  3. PawPlacer creates draft animal intake data for staff review.
  4. Your team reviews the case in the Surrenders list.

Public submissions require at least one animal item. They do not create pet profiles automatically, and public submitters cannot link a request to existing internal pet records.

Customizing the Form

Go to Settings > Forms and select the Surrender form type to customize the public form. You can edit sections, required fields, labels, descriptions, and options just like other application forms.

For cleaner intake review, include fields that help staff identify the animal and triage urgency, such as:

  • Pet name
  • Species
  • Breed or mix
  • Age
  • Reason for surrender
  • Urgency or deadline
  • Medical history
  • Behavior notes
  • Current veterinarian

If a public request includes multiple animals, staff can add, remove, or edit pet items during review before linking or creating pet records.

Where Surrender Forms Appear

Surrender forms are available through the surrender embed routes. Public profile action buttons currently expose adoption, foster, and volunteer applications based on profile visibility settings; use the embed code when you want to publish an owner surrender form.

Related

  • Reviewing Surrenders
  • Pet Items and Pet Profiles
  • Forms
  • Website Widget
PreviousPet Items and Pet ProfilesNextReviewing Surrenders
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