Payment and Completion

Payment Step Overview

The payment screen displays:

• Available payment methods
• A summary of the pet(s) being adopted
• Adoption fee breakdown
• Donation amount (if applicable)
• Total payment due

Selecting a Payment Method

PawPlacer supports multiple payment methods to accommodate different adopter preferences:

Available Payment Methods

Your organization can enable various payment options:

1. Cash - For in-person payments at your organization
2. Stripe - For credit/debit card payments (requires Stripe Connect account)
3. PayPal - For payments through PayPal accounts
4. Venmo - For payments through the Venmo app
5. Cash App - For payments through Cash App
6. Cryptocurrency options - For organizations accepting digital currencies

To select a payment method:

1. Click on the desired payment option
2. The selected method will be highlighted with a blue border
3. The "Adopt with [payment method]" button will update to show the selected method

Payment Summary

The right side of the screen shows a detailed payment summary:

Pet Information

For each pet being adopted, the summary displays:

• A thumbnail image
• The pet's name
• The adoption fee

Payment Breakdown

Below the pet information, you'll see a breakdown of:

• Total adoption fee
• Donation amount (if applicable)
• Processing fees (for Stripe payments)
• Total amount due

Processing the Payment

Once a payment method is selected:

1. Click the "Adopt with [payment method]" button
2. A payment confirmation dialog will appear

Payment Confirmation Dialog

The confirmation dialog shows:

• The total amount
• Payment instructions specific to the selected method
• For digital payment methods, a QR code or payment link
• A checkbox to confirm payment has been completed

For Cash Payments

1. Collect the cash from the adopter
2. Check the "I confirm payment has been sent/received" box
3. Click "Confirm Payment"

For Digital Payments (Stripe, PayPal, Venmo, etc.)

1. The adopter scans the QR code or clicks the payment link
2. They complete the payment on their device or through the linked service
3. Once payment is confirmed, check the confirmation box
4. Click "Confirm Payment"

For Public Adoption Mode

If the adopter is completing the process on their own device:

1. They will see a button to "Open [payment method] link"
2. After making the payment, they return to the form
3. They check the confirmation box
4. They click "Confirm Payment"

Completing the Adoption

After confirming payment:

1. The system processes the adoption
2. A loading indicator appears while processing
3. Upon success, you'll receive a confirmation message
4. The system automatically redirects to the adoption receipt

Processing Actions

Behind the scenes, PawPlacer:

• Records the adoption in your database
• Updates the pet's status to "Adopted"
• Associates the pet with the adopter
• Records the payment information
• Sends a confirmation email to the adopter (if an email address is provided)

Adoption Receipt

After completion, PawPlacer displays a digital receipt that includes:

• Adopter information
• Pet details with images
• Adoption date and time
• Payment information including:
• Adoption fee
• Donation amount
• Payment method
• Total paid
• Notes section for additional information

Receipt Options

From the receipt page, you can:

• Print the receipt (click the printer icon)
• Add or edit notes about the adoption
• Return to the adoptions list
• In rare cases, process a return (via the options menu)

Confirmation Email

If the adopter has an email address in their profile, they'll automatically receive a confirmation email containing:

• A thank you message
• Adoption details (date, ID, pet names)
• Payment summary
• Your organization's contact information

This email serves as their digital receipt and confirmation of the adoption.

Next Steps

Congratulations! The adoption process is now complete. From here, you can:

• Return to the dashboard to start another adoption
• View the adoption in your records
• View the updated pet status in your pet listings

For managing and viewing past adoptions, refer to the Managing Adoption Records guide.