Adoptions

The Adoption Process

The adoption process consists of these main steps, detailed in the sections below:

Adopter Profile Setup

Before you can process an adoption, you need to have an adopter profile set up:

Creating or Finding an Adopter

• For new adopters: Navigate to Adopters → Add Adopter to create a new profile
• For existing adopters: Go to the Adopters page and search for the person

Assigning Prospective Pets

1. Open the adopter's profile
2. In the "Prospective Pets" section, click "+ Add Pet"
3. Select the pets they're interested in adopting
4. These pets will be available for adoption when you start the process

Initiate Adoption

The adoption process now starts directly from the adopter's profile:

1. Navigate to the adopter's profile page
2. Look for the "Adopt" button in the header (only visible when prospective pets are assigned)
3. Click the button to start the adoption process
4. Choose between:

• QR Code: Let the adopter complete on their own device
• Continue on This Device: Process the adoption on your current device

Terms Agreement

Before proceeding with the adoption, the adopter must review and agree to your organization's terms and conditions. These terms outline:

• Adoption responsibilities
• Pet care requirements
• Return policies
• Other important legal information

The adopter must explicitly check a box to confirm their agreement before moving forward.

Optional Donation

After agreeing to the terms, adopters have the opportunity to make an additional donation to your organization. This step is optional but provides valuable support for your organization.

PawPlacer lets you:

• Offer preset donation amounts with descriptions
• Allow custom donation amounts
• Skip donations entirely if preferred

Payment Processing

The final step is processing payment for the adoption fee and any donations. PawPlacer supports multiple payment methods:

• Cash
• Credit card via Stripe
• Other digital payment options (PayPal, Venmo, etc.)

The system automatically calculates:

• Adoption fees
• Donation amounts
• Processing fees (if applicable)
• Total payment due

Completing the Adoption

Once payment is confirmed:

What Happens

• Pet status changes to "Adopted"
• Pet moves from the adopter's prospective list to adopted pets
• An adoption record is created with all details
• If the pet was being fostered, the foster assignment is completed

Available After Adoption

• Confirmation email to the adopter (if email is set up)
• Printable adoption receipt
• Adoption certificate for download
• Complete records for reference

Getting Started

To process an adoption:

1. Go to Adopters in your PawPlacer dashboard
2. Find or create the adopter profile
3. Add prospective pets to their profile
4. Click the "Adopt" button to begin

Related Documentation

For more detailed information on specific aspects of the adoption process:

• Processing Adoptions - Step-by-step guide for the new workflow
• Adoption Fees - Setting up and managing adoption fees
• Payment Methods - Configuring payment options
• Managing Adoption Records - Working with completed adoptions
• Processing Returns - Handling adoption returns